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How to Configure APN and MMS for Safaricom Ethiopia PLC Network

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Safaricom Ethiopia PLC telecommunications company operates in Ethiopia and is a subsidiary of Safaricom PLC Kenya. Safaricom Ethiopia PLC provides quality telecommunication services to the people of Ethiopia, they offer voice and data services, for us to be able to access high-speed internet connection we need to configure our APNs(Access Point Names) and when we want to send MMS we have to do configurations as well as explained below.

Configure APN (Access Point Name) on the Device

  1. Go to your device’s settings menu.
  2. Select “Mobile Networks” or “Cellular Networks.”
  3. Select “Access Point Names” or “APN.”
  4. Tap the “+” icon to add a new APN.
  5. Enter the following information for the new APN:
Name: Safaricom Ethiopia
APN: safinternet
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: Not set
MMS Proxy: Not set
MMS Port: Not set
MCC: 636
MNC: 01
Authentication type: None
APN type: default
  1. Save the new APN settings by tapping the “Save” or “OK” button.
  2. Select the new Safaricom Ethiopia APN from the list of available APNs.

Configure MMS (Multimedia Messaging Service) on Mobile Device

  1. Go to your mobile device’s settings menu.
  2. Select “Mobile Networks” or “Cellular Networks.”
  3. Select “Access Point Names” or “APN.”
  4. Tap the “+” icon to add a new APN.
  5. Enter the following information for the new APN:
Name: Safaricom MMS
APN: safcom
Proxy: 010.128.001.242
Port: 8080
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.gprs.safaricom.com/
MMS Proxy: 010.128.001.242
MMS Port: 8080
MCC: 639
MNC: 02
Authentication type: None
APN type: mms
  1. Save the new APN settings by tapping the “Save” or “OK” button.
  2. Select the new Safaricom MMS APN from the list of available APNs.

Once you have configured the APN, you should also ensure that your MMS settings are correct. To do this, go to your messaging app and access the MMS settings. The settings may differ depending on your device and messaging app, but generally, you should check the following:

  • MMS messaging is enabled
  • Mobile data is enabled
  • Group messaging is enabled
  • MMS messages have a size limit of 1MB or higher (depending on your device and carrier)

If you continue to have issues with MMS after configuring the APN and settings, you may want to contact Safaricom customer support for further assistance.

Trouble Shooting internet connection issues

  1. Restart your device: This is a basic step that can help resolve many connectivity issues. Turn off your device, wait for a few seconds, and then turn it back on again.
  2. Check your network coverage: Make sure you have good network coverage in the area where you are trying to use the internet. Poor coverage can cause slow speeds and connectivity issues.
  3. Check your data usage: Make sure you have enough data to access the internet. If you have exceeded your data limit, your internet speed may be throttled or you may not be able to access the internet at all.
  4. Check your APN settings: Make sure your device’s Access Point Name (APN) settings are correctly configured. You can find these settings in your device’s network settings.
  5. Clear cache and data: Clearing the cache and data of your browser or other internet-based apps can help resolve issues related to slow or unresponsive internet.
  6. Try connecting to a different network: If possible, try connecting to a different Wi-Fi network or mobile data network to see if the issue is related to the network you are currently using.
  7. Update your device software: Make sure your device’s software is up-to-date. Outdated software can cause connectivity issues.
  8. Reset network settings: If all else fails, you can try resetting your device’s network settings to their default values. This will erase all network-related settings and configurations, so be sure to back up your important data before doing so.

How to Contact Safaricom Ethiopia PLC

To contact Safaricom Ethiopia PLC for further Inquiries you can reach them through Customer care contact by calling 994 from the Safaricom Ethiopia PLCs number if from a different network +251 994. The email address they can be reached through is [email protected], for Social media Twitter is @SafaricomPLC and Facebook is SafaricomPLC

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