How to Activate Safaricom PLC e-SIM on Device

An e-SIM is a small virtual SIM embedded in many supported smartphones, tablets, and wearables. The e-SIM is used to connect to the network without the need for a physical sim card.

Advantages of Using eSIM

  1. Users can have more than one phone number (SIMs) in a device
  2. The issue of Forgetting about SIM card loss or damage ad replacements is sorted as the eSIM is tied to the device itself
  3. Favors Frequent travelers can easily switch providers as they travel

e-SIM Requirements for activation

A device that supports eSIM is needed, the currently supported device are iPhone: XR, XS, XS Max, 11, 12 & SE 2020
Samsung: S21, Z Fold & Note 20.

During the set-up process, the device needs to be connected to the Internet, For Safaricom PLC users will have to visit the Safaricom Shop near you with the device and Original identification documents such as ID, Passport. you will purchase the eSIM at KSh150 to do a SIM Swap from your physical SIM Card to eSIM. For an eSIM with a new phone number, the customer will pay KSh 250. then you are given the eSIM QR code to scan using the device

On the device, you download and install the e-SIM settings from your Safaricom Number, and once completed eSIM is now ready to use.

safaricom e-SIM
Safaricom e-SIM
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